There is an increasing number of consumers hopping on the internet to shop. I'd know because people around me, including myself, have hopped on the online shopping bandwagon. Now, I'm trying to get off it and it's a bit hard. Why am I trying to get off it? After all, there are so many advantages to shopping online.
- It is much cheaper.
- It's easy. Just a click of a mouse without getting our butts off our seats.
- It's time-saving. Don't have to drive anywhere or walk for hours.
- Access to brands or items that are not available locally.
- It's much cheaper.
- Delivery is not always guaranteed. Just like a lot of things, mail can get lost too.
- Fakes. The internet is crawling with them.
- Does not always come with warranty.
- No physical samples. Not from the online store anyway*.
- Retail is dying. This means that more and more people will lose their jobs or there will be fewer jobs available.
- We're losing money. Whenever we buy things from/in other countries (whether online or physically), our money/currency flows out. The other country becomes richer and ours becomes poorer. That's why we're always encouraged to buy locally.
If retailers want to survive, they should also stop being so greedy and lower their mark-up price. It is understandable that they need to make a profit (otherwise you can't live, can't buy food to feed yourself) but it should still be reasonable.
As Australian consumers, we should support our own economy by buying products locally whenever we can. Not only will we be helping those who work in retail, we'll be helping those who work in factories. We do not want any of our factories moving to China or Vietnam.
As people who work in the retail sector, we must do our best to give the best service we can. This justifies our high labour cost. The more we can sell, the less likely our bosses will go bankrupt and the more likely we can keep our jobs. Service is a powerful weapon. It's something that online stores cannot easily provide.
Lastly, I would like to clarify that I am by no means admonishing you for buying things online. As a consumer, it is your right to buy what you want wherever you want. Now, I only purchase things that I can't obtain locally online. Everything else that is available in shops/stores, I buy from them... unless they give me terrible service! I am only encouraging you to support your fellow Australians, just like how you'd like them to support you. Don't be afraid to ask for a good deal or a discount from retailers. Subtly remind them that you are here to support them!
Disclaimer: I am by no means saying that everything in this post is 100% true and correct. These are merely my opinion at this point in time with the knowledge that I currently have (hence the bias that is evident in this post). If I've offended anyone in this post, I sincerely apologise.
What's your take on this?